Shipping policy

Last updated: September 15, 2026

This Shipping Policy explains how The Cat's Nine processes, ships, and delivers your order.

Processing Time
Orders are typically processed within 1-3 business days of purchase. During sales or high-demand periods, processing may take slightly longer. You will receive a confirmation email once your order has shipped.

Shipping Times
We work with fulfillment partners to get your order to you as quickly as possible. Estimated delivery times are generally 7-20 business days depending on your location and the specific item ordered, though most orders arrive within 2 weeks. Delivery estimates are not guaranteed and can vary due to customs processing, carrier delays, or high order volume.

Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.

Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow its progress. If you haven't received tracking information within 5 business days of ordering, please reach out to us.

Customs, Duties, and Taxes
Depending on your location, your order may be subject to import duties and taxes charged by your local customs office once it reaches your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, or your tracking shows no movement for an extended period, please contact us at rozzuko556@gmail.com and we'll help track it down or arrange a resolution.

Contact
Questions about your shipment? Email us at rozzuko556@gmail.com.